Returns and Exchanges Policy

Thank you for supporting the ACE Merch Store! Your purchases help empower African and Haitian refugees and immigrants in Central Massachusetts and beyond. As a small team dedicated to making a big impact, we strive to provide high-quality products crafted with care.

All Sales Are Final

Due to the nature of our operations, all sales are final, and we are unable to accept returns or exchanges. We appreciate your understanding and your commitment to supporting our mission.

Order Issues or Defective Products

If you receive an incorrect or defective item, please contact us within 14 days of receiving your order at shop@acechildren.org with your order details and a photo of the item. We will work with you to make it right.

Need Assistance?

For questions or concerns about your order, feel free to reach out to us at shop@acechildren.org. We're here to help!

Thank you for making an impact with your purchase!